Conference Programme

Our 2025 conference programme has been carefully curated with expert speakers in the fields of hospitality, technology, economics and sustainability to help equip you with the insights and tools you need to make your hotel a success in 2025 and beyond. 

Please note the below timings are subject to change. 

Registration

Day 1 - 11:00AM - 1:00PM

Registration opens for the Hotel Leadership Conference at 11AM. Please ensure you have your tickets ready to hand to collect your lanyard and receive the relevant information for a successful two days at the conference. 

Lunch and refreshments will also be available throughout this period for all in attendance. 

Introduction 

Day 1 - 1:00PM - 1:15PM

Join chairman of the conference, Tim Hassell MI, and host of the conference, Peter Hancock MI, for an introduction to the two-day event, including a viewing of our 2025 conference video. 

Session #1 - Keynote Speaker

Day 1 - 1:15PM - 2:15PM

Speakers:

Our keynote speaker begins the first of the day's sessions. 

Panel Discussion - Managing & Marketing Your Hotel Successfully

Day 1 - 2:15PM - 3:00PM

Speakers:  Simon Bullingham, Kalindi Juneja, Ian Miller

Our panel of esteemed hoteliers and experts gather to discuss how to distill excellence in managing and marketing your hotel, as well as providing their own insights into how hoteliers can best prepare themselves and ensure excellence in their own hotels. 

Break

Day 1 - 3:00PM - 3:30PM

An opportunity to recharge and network with fellow delegates before presentations resume. 

Breaks will also provide the opportunity to meet and network with our much-valued sponsors. Their products and services have all been carefully selected for their relevance to the hotel sector.

An Outlook on Travel and Tourism and the Impact on the UK 

Day 1 - 3:30PM - 4:00PM

Speakers: Joss Croft OBE

Joss Croft OBE provides an update on the travel and tourism industries and what this means for the UK moving forward. 

woman taking photo of a building during daytime

The Financial Forecast

Day 1 - 4:00PM - 4:45PM

Speakers: Bob Wigley

Bob Wigley looks into the current financial climate in the UK and what this means for hotels. 

silver and gold round coins

Day One Close

Day 1 - 4:45PM - 5:00PM

Chairman of the Master Innholders, James B Clarke MI, brings day one of the Hotel Leadership Conference to a close. 

Champagne Reception

Day 1 - 7:00PM - 7:30PM

An opportunity to relax while having the chance to network with fellow delegates before dinner commences, with champagne available from Champagne Taittinger.

Gala Dinner

Day 1 - 7:30PM - 00:00AM

Enjoy a delicious gala dinner amongst peers as we celebrate into the night. 

A cash bar will also be available after dinner for those wishing to continue to network.

Awards: Hotelier of the Year & GM of the Future

Day 1 - 7:30PM - 7:45PM

Join us as we announce the winners of this year's Hotelier of the Year award and GM of the Future Award. 

Day Two

Light Breakfast

Day 2 - 8:30AM - 9:00AM

Enjoy a light breakfast with your fellow delegates before presentations begin for day two of the conference.

Chris

Day Two Open

Day 2 - 9:00AM - 9:15AM

Chairman of the Master Innholders, James Clarke MI, opens day two of the Hotel Leadership Conference. 

Developing High Performing Teams

Day 2 - 9:15AM - 10:00AM

Speakers: Andrew Henk

Learn what makes teams high performing and how you can ensure your own are too in this presentation from Andrew Henk. 

man and woman talking near the wall

Let's Get Going

Day 2 - 10:00AM - 11:00AM

Speakers: Michael Heppel

Michael Heppel explores how to take your hotel further.

Break

Day 2 - 11:00AM - 11:30AM

An opportunity to recharge and network with fellow delegates before presentations resume. 

Breaks will also provide the opportunity to meet and network with our much-valued sponsors. Their products and services have all been carefully selected for their relevance to the hotel sector.

Interview with Nick Jones

Day 2 - 11:30AM - 12:00PM

Speakers: Nick Jones, Michael Heppel

Michael Heppel sits down with Nick Jones to discuss all things hotels.

Keynote Speaker

Day 2 - 12:00PM - 12:50PM

Speakers: 

Our day two keynote speaker takes to the stage for the day's keynote presentation. 

Closing Remarks

Day 2 - 12:50PM - 1:00PM

Chairman of the Hotel Leadership Conference, Tim Hassell FIH MI, brings the Hotel Leadership Conference to a close.

Conference Lunch

Day 2 - 1:00PM - 2:30PM

Lunch will be provided after the closing address for all in attendance.