Our Gold + Sponsors

Omni Software Solutions revolutionizes hospitality, facilities, and maintenance management with a comprehensive suite of enterprise software systems and mobile applications and robotics in partnership with Softbanks is designed to enhance guest experiences.

Our innovative tools automate task allocation, delivering significant time savings for room attendants, supervisors, and public area attendants. Enjoy real-time reception views of room status, automatic updates integrated with PMS systems, precise time tracking for job tasks, inspection notifications, and streamlined customer feedback logging. 

SoftBank Robotics is at the forefront of revolutionising work dynamics with our industry-leading robotics adoption program which is changing the way humans work.

Being the only business to successfully deploy service robotics on a large scale, we have carefully designed our comprehensive service model to walk you through every step of the robotic adoption process, from deployment to ongoing maintenance.

The outcome? Our team-oriented robotic solutions are designed to optimise your business processes and enable your employees to make better use of their time. We presently save our clients over 20,000 hours a month in total by automating repetitive, routine tasks; this is one of the reasons we are the go-to robotics partner.

Alkimii transforms hospitality operations with a cutting-edge platform, offering seamless workflows, a powerful collaboration app, and real-time data views. Trusted in over 350 hotels, our software digitises HR and Property Operations, saving time and resources.

Our People and Property products automate scheduling, maintenance, and onboarding. Benefit from shared data repositories, predictive payroll, and intelligent dashboards. Our user-friendly app engages on-the-go teams, enhancing collaboration and simplifying tasks. Experience excellence with our dedicated, experienced team.

For 35 years Casna has been providing specialist cleaning services and hospitality support staff and have a proven track record in the industry. We take enormous pride in our pursuit of excellence, are known for delivering a world class service and are the company of choice for many of London’s leading hotels.

Casna also supports the industry through its various charitable activities and is proud to support the Master Inn Holders Conference by selecting, arranging and sponsoring an amazing array of Keynote Speakers, such as Marcus Child and Rob May in 2019, Keith Coats in 2020, Brendan Hall 2023 and again this year, with the return of Keith Coats, who will be speaking about Leadership of the Future.

Elix-Air, specialists in scent marketing and fragrance manufacturing. Offering high-quality custom fragrances created by experienced perfumers and scent marketing professionals. Our aim is to craft memories and enhance environments through the art of fragrance.

Our futuristic approach is our commitment to customising fragrances to align with the specific visions of our clients. Making us a valuable partner for the hotel sector, where creating a unique ambiance is crucial for brand differentiation and enhanced customer experience.

Entegra is a business performance and procurement services company with bold initiatives, creative solutions and a driven advisory team ready to partner with hospitality-driven businesses to propel them forward and achieve more than ever.  As the largest food group purchasing organisation in the world, we deliver the industry-specific savings solutions, digital tools, advisory services and corporate social responsibility support to help clients improve customer experiences — and achieve their goals.

Gold Key Media; Proud, long-established sponsors of The Master Innholders. Media suppliers and partners to the world’s finest hotels. Providing bespoke, tailored solutions to our prestigious clients in both print and digital formats

Hotel Manager creates one branded super app. Our platform introduces integrated ecommerce capabilities, driving revenue whilst empowering guests with self-service features to free staff. Maximising efficiency and operations, whilst enabling properties to deliver seamless stays, foster strong guest relationships, and maximising RevPAG.

Established in 2007, Mint People is a national labour supplier specialising in hospitality, catering and outdoor events. With over 50,000 registered candidates, from bar staff to head chefs, we ensure impeccable service while providing experienced and engaging people.

Our regional hubs across the UK provide national coverage while preserving a personalised touch. Our mission is to change the world of temporary staffing by partnering with our clients to become an extension of their people operation.

Made in England, Molton Brown has over 40 years of expertise partnering with the world’s finest hotels. Growing from small-scale artisans to an international fragrance brand, we want to be responsible for the path our products take, and this remains true with our hotel partnerships.

We continue our sustainability efforts with the launch of our new Reviving Rosemary aromatherapy collection, which alongside our iconic amenities’ ranges is available in our dispensing program reducing waste and supporting refillable beauty.

Hotels waste up to 30% of their spend on energy. Responsible Power helps clients save money and reduce their energy consumption with the added benefit of lowering their carbon footprint. Our system allows management to see where and when energy is used as it is used and enables the client to initiate savings. What you cannot see, you cannot control. Providing the hotel meets our criteria we offer a survey, at no cost, to establish potential savings.

Technogym is a world-leading brand in products and digital technologies for fitness, sport and health for wellness. Technogym offers a complete ecosystem of connected smart equipment, digital services, on-demand training experiences and apps that allow every single end-user to access a completely personalized training experience anytime and anywhere.

Transform your guests’ stay into a rewarding Wellness experience with unique solutions tailor-made for your business.

The average hotel room is empty 60% of the time, even when rented, and has no fixed occupancy patterns. That makes it the perfect type of property for Verdant’s smart thermostats. Trusted and installed by the world’s largest hospitality brands, ownership, and management companies, Verdant is an industry leader in commercial energy management solutions.  

Reduce HVAC runtimes with Verdant’s plug-and-play energy management system without compromising guest comfort.

80 DAYS is an award-winning, full service creative and digital marketing agency that specialises in hospitality, working with some of the world's most respected hotel and travel brands.

Established in 2002 and with offices in Edinburgh, London, Málaga and Dubai, we are fuelled by experience, insight and a genuine desire to shape the future of travel marketing.

AA Hotel & Hospitality Services believes the hospitality industry should always strive for high standards, so have developed a number of schemes and services to help support hospitality businesses. When you join a scheme, they'll work with you to help your business reach its full potential, including a great range of membership benefits.

BC SoftWear is the premier supplier of textiles for the UK's luxury hotel and spa industry. We're innovating the future by merging eco-consciousness with unparalleled quality. Breaking boundaries in textile technology, we offer solutions that redefine luxury and elevate guest experiences.

Discover unparalleled excellence with BECK, a leading premier contractor renowned for crafting extraordinary spaces in some of London’s most cherished hotels.  They take pride in transforming visions into reality, creating environments that elevate the guest experience to new heights.  Trust them to bring innovation, precision, and a touch of luxury to every project, ensuring that each hotel becomes a true masterpiece.

No more long waits at registration. No more single-use badges and lanyards. No more expensive apps that only get used once. No more lost business cards. No more missed connections.

Blendology are on a mission to eradicate unnecessary event waste, so organisers and delegates can get more from every moment.

Café du Monde is the perfect blend of expert advice, attentiveness, and years of experience, to give your business the support it needs. We Serve Better, so you Serve Better.

Whether you are rejuvenating a bar, refurbishing a restaurant, creating a spa or delivering conference facilities to delight tech-savvy millennials, CGA designs, installs and maintains AV systems that help you to create great Hospitality experiences in your venue.

One of the last remaining “Grand Marque” Champagne Houses to be owned and run by the family on the label, Champagne Taittinger partners with hospitality outlets that are looking for the personal touch of a niche brand but with a world-wide presence & loyal consumer base. Their ideal partner is a Hotel/ Restaurant/ Bar team that share it's values of excellence & consistency with a forward-looking spirit of independence.

From the publishers of Vogue, Condé Nast Traveller, House & Garden and GQ, Condé Nast Johansens is the leading multi-media reference guide for luxury hotels, spas and country houses. To promote your property to Condé Nast’s global readership please get in touch.

Newby is the world’s most-awarded luxury tea brand with a mission to reintroduce quality tea and revive the world’s love for it. Newby teas are renowned for flavour, mirroring the character of their source, placing them at the industry’s forefront.

For over 55 years, Preferred Hotels & Resorts has been a leader in global luxury hospitality. As the world’s largest independent hotel brand, we represent a global portfolio of distinctive hotels, resorts, residences and unique hotel groups across 80 countries.

With over 35 properties in the UK and Ireland alone, including The Beaumont Hotel, The Stafford London, The BoTree, Grosvenor House Suites, Royal Lancaster London, The Lowry, The Old Course Hotel, Golf Resort & Spa and The Grand York, Preferred Hotels & Resorts is the driving force behind hotel sales, marketing and distribution excellence. 

Trybe is a fully cloud-based booking engine helping spa and leisure properties improve staff efficiency, increase revenue and enhance guest experience. Modern in both design and utility, the Trybe system moves alongside today’s rapid pace of innovation, so customer and staff expectations are not only met, but also exceeded.

WedPro by WeddingDates helps luxury hotels drive conversions for their wedding business with innovative customer journey management software. Our solution ensures a premium experience for your couples, and also creates a seamless management path for the wedding team, giving them back the resource they need most - time. 

From an intuitive, cloud-based property management system, to our industry-leading EPoS, innovative stock control technology, online ordering solutions and a dedicated hospitality CRM, Zonal’s technology solutions for hotels provide you with all the tools you need to manage costs, deliver a seamless guest experience, streamline operations and maximise RevPAR.